Ivanti Neurons for ITSM & ITAM 3.3.3

Ivanti, Inc. ❘ Freeware ❘
iOS
out of 35 votes

Ivanti Neurons Revolutionizes IT Service and Asset Management

David Fischer

01/05/2025

Ivanti Neurons for ITSM & ITAM provides a robust, AI-driven platform that enhances service delivery and asset tracking, streamlining IT operations for businesses of all sizes.

This application provides remote access to Ivanti Neurons for ITSM & ITAM via mobile devices, accommodating Mobile Analyst and Self Service mobile user roles. The Ivanti Neurons for ITSM & ITAM mobile app now offers secure login functionality through biometric authentication, alongside Push Notifications for real-time alerts on the go.

Ivanti Neurons for ITSM & ITAM is a robust service management solution, designed for both Cloud and Premise environments. This platform elevates service and support teams, transforming them from tactical service providers to strategic business enablers. Leveraging industry best practices, Ivanti Service Manager integrates with other tools for seamless end-to-end process automation, empowering users to create customized interfaces, rules, and dashboards swiftly to meet specific requirements.

The Ivanti Neurons for ITSM & ITAM App empowers analysts to handle Incidents, Tasks, and Service Requests from their mobile devices. They can easily communicate with customers via phone, email, or chat, updating records promptly. With user-friendly search and filter functions, analysts gain swift access to critical information. This application caters to both Cloud and On-Premise clients.

Incident
Task
Service Requests
Service Catalog
Knowledge Base
FAQ
My Items
Alert
Announcement
Search

Requirements:

Active Ivanti Neurons for ITSM & ITAM Account
The latest added functionality demands version 2020.2 or newer.

Overview

Ivanti Neurons for ITSM & ITAM is a Freeware software in the category Business developed by Ivanti, Inc..

The latest version of Ivanti Neurons for ITSM & ITAM is 3.3.3, released on 08/02/2024. It was initially added to our database on 03/10/2024.

Ivanti Neurons for ITSM & ITAM runs on the following operating systems: iOS.

Users of Ivanti Neurons for ITSM & ITAM gave it a rating of 2 out of 5 stars.

Pros

Provides IT service management (ITSM) and IT asset management (ITAM) functionalities in a single platform.
Offers automation capabilities to streamline IT processes and workflows.
Includes features like incident management, problem management, change management, and service catalog.
Integrates well with other IT systems and tools for enhanced functionality.
Provides comprehensive reporting and analytics for better decision-making.
User-friendly interface and easy-to-navigate design for improved user experience.

Cons

Can be costly for small businesses or organizations with limited budgets.
Requires time and resources for initial setup and configuration.
May have a learning curve for users unfamiliar with ITSM and ITAM processes.
Customization options may be limited compared to some other solutions on the market.

David Fischer

I am a technology writer for UpdateStar, covering software, security, and privacy as well as research and innovation in information security. I worked as an editor for German computer magazines for more than a decade before joining the UpdateStar team. With over a decade of editorial experience in the tech industry, I bring a wealth of knowledge and expertise to my current role at UpdateStar. At UpdateStar, I focus on the critical areas of software, security, and privacy, ensuring our readers stay informed about the latest developments and best practices.

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